The main function of the Best Recipe Kitchens is to manufacture, supply, sell and install kitchens

The main function of the Best recipe Kitchens is to manufacture, supply, merchandise and inst both kitchens. They do this by making kitchens and providing the customers with the right production sizes.Customers* idiosyncratic members of the public come and visit whatsoever(prenominal) saleroom.* Industrial customers from clubs and restaurants do pervert kitchens from them.* The in any case consider companies from developing housing associations.Goods SuppliedThe community supplys many products which they conduct manufacturing or besides charge manufacturing they vagabond the products from different suppliers and supply them to their customers.* basis units* Wall units* Worktops* Plinths* Bins* Vegetable baskets* Towel rails* Cookers* Washing Machines* Dishwashers* Fridges* Freezers* Waste Pipes* Sockets* Cables each(prenominal) the showrooms have three main sections 1. Sales2. Administration3. Installations.SalesIn this section in that respect is a head who is gross r flatue theater director the take holds accepted when a sale is confirmed the member of the staff who handled the sale at the clip gets commission. In their usual salary.* The sales department besides men marketing which has its own head besides still under sales theatre director.* The marketing Director is responsible for advertising and promoting Best Recipe Kitchens for settle down income and to increase sales.* In the sales department the sales staffs that take their time and plan a kitchen on the computer softw atomic issue 18 impart make the sales.Administration at that place is a head of the section is a supervisor.* This department is responsible for all the ICT tasks and authorities staff as tumefy.* The department of judicature is responsible for s blocking faxes and lay outing goods.* They also send garners to the customers.* many of the staff check invoices and remunerations.* They also do a bit of explanations throw such as calculations and Humans R esources work.* They put up softw bes. They also marking out the work. merely in that location be varity of printer connected to the meshing e.g. laser and inkjet.Installation* Installation manger hires mountain to install kitchens to their customers.* When an stray is confirmed the generalisation passenger vehicle sends the order so the schedule sight be arranged for the contractors as well as the engineer.* At the end of the small process the director has to produce a whole report card at the end of each week.SuppliersThere be various suppliers but mainly are related to the warehouse. The warehouse orders goods if they dont manufacture a product in their factories. The suppliers also supply electrical and gas appliance. However The ware manager with warehouse has a very close contact with another(prenominal)(prenominal) suppliers. The warehouse manger is responsible for ordering kitchen fittings, plumbing and electrical goods. But the Production manager besides co nfirms the (missing items) orders by fax.This is a structural plot for Head map Structural diagram for a showroom projection 2HandingThe in pissation that is required is who impart be buying the kitchen. Where the kitchens are expiration to come from or to be delivered. What comp geniusnts are needed? How the payment is going to make and how long ordain it take. So a client will be buying kitchens of their choice. This learning is collected and sent to the warehouse where they find the product manually if some merchandise is not construct by the company they will purchase them from other companies.The warehouse manager will also be making a contact to the instauration manager who signs the contractor and sends the appointment by bunk, a someone will go to take measurement of the kitchen. He will report suffer to ensure the products have the right measurements. The client pays the payment of 25% to a sales person after the measurements are taken and every affair is clear ed a kitchen will be installed.The sales section will collect customers address and their name also a contact number on a computer in the showroom. And he sends an order form at home. The information is obtained from the order forms, which are given to the customers by direct and returned when completed by a completion date. When the information is collected a clerk (from the forms) will input to a computer and this is given to the administration department, which looks at the entropy and check the order on a weighty double manually. The important details are the order, the addresses and the conformation with the client.The process how an order is placed and how the company keeps in their standards is the order form is returned and the data is inputted in a computer and printed a hard company, which goes to the warehouse where a person manually searches to a product. The warehouse manager faxes the information to the production manager who confirms the order and sends it back t o the warehouse manager by fax. The warehouse manager then contacts the suppliers by post.Finally the warehouse manager informs the evocation manager who places the order to the clerk who purchases the order for any other appliances required and post them to the appropriate manufacturers. There orders include the customers name and addresses so the goods will be delivered to the customers house or place. The clerk also sends a conformation letter to the client for installation data also the receipt of the deposit. Also the legal injury of 50% must be paid before all installation is completed. Computers make all the calculations from the purchase receipts and the order forms. All The calculations are made on a computer by the Accounts Department who collects the data on a computer and sends the invoices to the relevant departments or to the relevant people.There are various outputs to the ordering process, which are issued. For example a printed copy is sent by post to the warehous e manager. The warehouse manager sends a fax to the production manager who sends the result back. The warehouse manager sends another letter to the suppliers. Then the warehouse manager sends a letter to the installation manager to confirm the appointment and the whole file is handed to the clerk.This is a Data Flow Diagram of how the customer buys a kitchen from a showroom and companies process to get the order through.This data flow diagram shows when an order is conformed this is how it is processed.Task 3ICT governing body used in Head office is relate in a local area network with a single boniface. separately department has at least one workstation. All workstations are linked with a fast laser printer. The department does have inkjet printer for any one off or confidencail documents. All information is stored in the server and the softwares are stored on the same server. The Accounts Department keeps the records of all financial exertion on the servers. The Human Recourse s department has to keep the records of its entire staff person-to-person details such as * Personal detail (name, address, DOB, emergency contact)* line of descent (which sector)* Salary or hourly rate* Commission earned* universal hours* Availability* Hours worked* Medical plansThe system in a showroom is not very complex. The system contains various software and is linked with a modem. lead machines with in each showroom are linked with a LAN. The system has word-processing and other general office softwares. This system was for a Administration at the back but with out where customers are in the showroom, there are two computers which are stand but and contain kitchen designed softwares. The computers have a TFT screen.The system that is available is fine but needs a lot more than work done on it. We move correct the system by allowing the computer that are in the showroom and are designed to make example kitchen design, for those to each linked to a LAN. This will ensure that if a system is down the records are safe. Also a rough plan or designing crumb be given to the installation department to decide now a customer wants his kitchen. If there is any error occurs they good deal make the ad adeptments before hand.This will also benefit as the laser colour printers are used only one will be required. With these two computer load up a data base where the customers personal detail tin can be captured instead of the customer going to the processing clerk. As from the help of LAN the Administration department can capture the data. As the administration has a modem they can send this data to other department such as Accounts of the warehouse. This will save the company a lot of as well as time. as an other disadvantage of a stand alone system is that every thing has to be printed and this will save silver for the company. But these computer allocated in the public might have risk of exposure of some one unauthorised person using the data and going on to confidential files, so a password will be given and users accounts can be made.EDIFrom the new technology the Best Recipe Kitchens is far behind to a modern technology such as an EDI (Electronic Data Interchange), which allows the company to do the dealing such as ordering. It is a speedy mode of ordering and bookings. The company can make a lot of money by fast systems. No matter what account the invoices can be transferred quickly and instead of passing they can just transfer the data with a click of a button. In a company if the stock goes low it can alert you or even order new stock. It can handle companies transaction with in there own budgets. This system is really accurate and can eliminate errors.MISMIS (manager information system) can help managers to do their work more quickly and more efficiently. With this the information comes as a report to the managers. With this if the Best Recipe Kitchens has it the managers can work twice as fast in a way the production mana ger works like MIS. The production manager requires one or two more people then ha can work much faster. The installation manager can work by himself, as he has to hire contractors. But if we see with MIS he can work much faster with being more accurate. This can also allow the managers to work together as everything is supplied before as reports are made for the mangers so they can decide.This can help accounts manger as well as he can see how much is advent and going. As sales can be analysed in monthly graphs and all the departments can use graphs as well. As warning audio, video can warn if anything goes to a limit. They can even use what if queries to resolve any query to see the out come and if it comes low or to an improper inquest, then they can find an alternative. As all managers can see each others work and their report and suggest improvement or to even come to a decision. They can create a graph on sale and make a report. This can promote some people in some sectors. This will make the work in the company more efficient.