Motivational Case Studies Essay

I believe in the Two Men and a Truck case study, the motivational opening that Mrs. Sheets uses is the goal clanting theory. Her initial goal was to help support her sons part-time jobs. She created a marketing campaign, although she may not have seen it as such, by designing the stick grade drawing that is still being used today in the company. As a single mother, she did not want to turn away the call calls that continued to be received, even after her sons went away to college and therefore, she purchased an inexpensive transport and hired two cut backers to maintain the business operations.Mrs. Sheets expanded the company and set out a goal of being the most customer-friendly moving company. To advert with this goal, she arranged trainings for her employees, and franchisee employees, where they learn basic customer service tools and how to be a high-functioning team member. These tools include how to properly answer the phone and to always excite the customers hand when the work is completed. She besides asks employees to complete a survey card so the organization can use the feedback as coaching opport unities.All of these tools helped Mrs.Sheets company become one of the most winning moving companies in the area. In the Siemens case study, the motivational theory that is described is Management by objectives. Mr. Kleinfield took everyplace a Siemens unit in 1998 and immediately requested a change in work shifts, including working weekends. The employees were shocked by what was being requested but also recognized that due to a competitor, their jobs were in jeopardy from a leave out of production. Mr. Kleinfield expressed an interest in the work being performed by being in the factory and asking questions related to the operations.This interest helped win over the employees and with the new schedules, production times were cut from six weeks to one. Although the employees did not exist what was going on, Mr. Kleinfield recognized what the u ltimate goal of the production mental quickness was and found a plan into action as soon as he took it over to make it a success. By demonstrating this leadership, he ultimately was offered the chief executive officer position, even though he never worked in any facility for very long, especially as a Consultant, but did have exist in every department that was associated with Siemens.